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Frequenty Asked Questions

 We’ve compiled our frequently asked questions here.

Fast Answers

Are there lock in contracts or agreements for LookDigi's Virtual Office?

There are NO lock in contracts with LookDigi, we offer a month to month service base that you can stop at any time – Just let us know! We do offer 6 and 12 month services that come with an outstanding discount, paid in advance.

Do I need to collect my mail and packages from the Office?

For your convenience we can redirect your mail to any location you choose (additional charges may apply), we can even scan your urgent mail directly to you, or you can advise us the name of your authorised nominee to collect on your behalf.

Can your staff answer the questions about my business? How many calls per day/ week am I allowed?

Our staff can answer all general questions about your business, each staff member takes the time to leave the details of each business wso we can best assist your customers. Our staff are able to answer unlimited calls, this is all included in your package along with your dedicated phone number. However please note, to divert calls from 1300 numbers there are applicable charges from your provider.

After Hours Service?

Our hours of operation are Monday to Friday 9am – 5pm, we offer the stress free solution of Call Dirversion to your nominated number outside of these hours, Alternatively, we can engage a personal business voicemail encouraging your customers and clients to call back during the hours of operation (additional charges may apply).

Reception Services

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Mail Collection

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Prestegious Street address

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